Description

Join us in this dynamic role and be a catalyst for success, leveraging your expertise to shape the future of our trade operations and contribute to our organization's growth and excellence.

As a Trade Lifecycle Manager III within JPMorganChase, you will be a key player in managing the operations of the pre- and post-trading life cycle across all asset classes. Your role will involve complex tasks such as coordinating cash movements in and out of client accounts, preparing funding for managed demand deposit accounts, and collaborating with other business lines to ensure proper funding. You will leverage your deep understanding of trade lifecycle principles and practices to make impactful decisions that affect our operations and financial management. Your advanced skills in areas such as process improvement, automation, and project management will be crucial in driving efficiency and innovation in our operations. As a leader, you will manage a diverse team, fostering a culture of continuous improvement and excellence. Your ability to influence and manage internal stakeholders will be key to achieving our strategic objectives.

Job responsibilities

• Execute high-volume and critical payment processing tasks, one of which is validating global currency fund transfers to ensure accurate and timely transactions, following established procedures.
• Process payments for FX & FXO products and verification, performing detailed and analytical research, reviewing exceptions, fund controls, and client investigation.
• Identify, resolve, or escalate either procedural issues or operational errors that may arise during the processing of payments & maintain the highest level of standards to mitigate risk.
• Collaborate with cross-functional and cross-locational teams and clients, maintaining productive relationships to drive mutually beneficial outcomes in line with team objectives.
• Detect and escalate potential payment errors and help prevent financial and reputational damage to the institution.
• Contribute to process optimization initiatives, including projects to identify inefficiencies, improving quality, and enhance the customers experience.
• Coach, train, or mentor team members to deliver to our high service standards for productivity, quality, and customer experience.
• Interface with other operations departments to research and resolve inquiries, such as escalated matters.
• Learn and apply skills in innovation, market product knowledge, and artificial intelligence to identify opportunities to improve and optimize payment lifecycle processes.

Required qualifications, capabilities, and skills

• Minimum 10 years of settlements experience, specifically across FX, Derivatives or Payments Operations.
• Knowledge of global payment processing operations or similar operations, understanding of standard operating procedures and customer-specific instructions.
• Proven track record in process improvement and automation initiatives to enhance operational efficiency, alongside advanced skills in stakeholder management to influence and drive strategic objectives.
• Strong communication skills, enabling effective collaboration, as well as attention to detail and a sense of ownership in high-pressure, dynamic environments.
• Comprehensive understanding of key elements in infrastructure groups such as Credit Risk, Operational Risk, and Collateral, recognizing the impact of trade support team actions on these areas.
• Flexibility to work global hours and having the willingness to travel on short notice, during emergencies, team gatherings, etc.
• Skilled in identifying talent, recruiting, coaching, mentoring, and developing team members

Preferred qualifications, capabilities, and skills

• Intermediate computer, software, and technical skills, including alpha/numeric data entry and typing skills.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.