Description
Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
POSITION SUMMARY
Under administrative direction, the Neighborhood Services Manager plans, directs, and manages the staff and operations of the Code Enforcement, Environmental Health and Community Development Block Grant (CDBG) functions of the Division. This position oversees the engagement and outreach to citizens, businesses, non-profit organizations, volunteers, and other City departments to improve and develop new strategies and tools for strengthening neighborhoods.
ESSENTIAL JOB FUNCTIONS
Plans, coordinates, and directs the long-term and short-term activities of the division and addresses the issues of a maturing community.
Oversees administration of Code Compliance and Environmental Health services.
Manages the CDBG planning and funding cycle, including overseeing the consultant’s activities in the preparation of the 5-Year Consolidated Plan, Annual Action Plan, and Consolidated Annual Performance Report.
Prepares and grant sub-recipient agreements and contracts.
Monitors sub-recipients’ performance and financial compliance.
Monitors construction projects for Federal Labor Standards compliance.
Prepares labor compliance documents.
Prepares all regular documentation related to CDBG-funded activities.
Manages, plans, develops, and implements the City's neighborhood engagement programs, services, and initiatives, with the goal of enhancing the visual appearance and long-term sustainability of neighborhoods.
Collaborates with City departments and community groups in developing, planning, coordinating, and implementing neighborhood programs and services.
Develops innovative approaches to solve neighborhood related issues and promotes collaboration, citizen engagement, and community partnerships.
Mentors and leads staff in investigations and inspections of more complex cases and serves as a technical resource to assist employees; assists with the interpretation of appropriate ordinances and in the solution of related problems; provides guidance to teams in the development of strategies to reduce blight in neighborhoods;
Coordinates the activities and staff involved in job functions related to the implementation, administration, and enforcement of State, Federal, and local laws, ordinances, and policies.
Addresses and resolves citizen complaints and issues.
Develops and implements divisional policies and procedures.
Provide information to assist the Community Development Director in making decisions regarding neighborhood enhancement; makes presentations at Council meetings or other public forums.
Supervise employees, observe and monitor work tasks, evaluate work performance while giving feedback and providing goals to employees. Assist employees to correct deficiencies and administer discipline up to and including termination when necessary. Interview, select and hire qualified applicants for vacant positions.
Prepare and manage the division budget. Monitor expenditures, ensure key financial targets, goals and objectives are met, including targets for cost recovery and revenue production. Monitor and approve expenditures while following revenue policies.
Initiate project applications, prepare requests for proposals, coordinate contractor selection, direct the work of contractors, approve expenditures and develop and adhere to revenue policies.
Coordinate Neighborhood Services' volunteer programs. Solicit volunteer support for the Neighborhood Initiative programs. Coordinate the volunteers for special events, attend monthly board meetings, and conduct presentations on activities. Organize board meetings, prepare meeting agendas and record minutes.
Research and present information to advisory boards and commissions and City Council; compile data and prepares reports. Coordinate with Citizens' groups, advisory boards and commissions; develop cooperative professional relationships with all interested parties.
Performs other duties as assigned. Regular, reliable, and non-disruptive attendance is an essential function of this position, as is the ability to create and maintain professional, harmonious working relationships with others.
Requirements
Bachelor's degree from an accredited college or university with a major in Urban Planning, Business or Public Administration, or a related field, and a minimum of five (5) years of experience in code enforcement required. An equivalent combination of education and experience will be accepted. Three (3) years of supervisory experience is preferred.
