Description

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Global Financial Crimes Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Global Financial Crime Compliance Governance Director within the Compliance, Conduct and Operational Risk (CCOR) team, you will be tasked with the strategic development and oversight of the technology and governance programs for the Know Your Customer (KYC) team. Your responsibilities will include managing KYC and Customer Escalations, as well as the team's governance process, which encompasses committee, change management, and LOB oversight with a focus on LOB metrics. You will work closely with upstream teams and technology to streamline the management of regulatory changes and integrate information into the team's digital policy tool. Additionally, you will supervise the team's Regulatory Exams, Audits, and controls testing, and manage the technology that supports document maintenance. You will be instrumental in promoting innovation to scale the platform in line with the team's new regulation mapping process and creating synergies across the Customer Escalation Standard and KYC Governance program. Your role will also involve executing strategy, developing new strategic initiatives, managing the team's controls framework including CORE controls, providing direction on policy changes, offering advisory, and leading strategic firmwide KYC initiatives. Lastly, you will be expected to lead, mentor, and develop a team of professionals, fostering a culture of integrity, accountability, and excellence.

Job Responsibilities

• Direct team governance processes, including committee management, change management, and oversight of Lines of Business (LOBs), with responsibility for LOB metrics.
• Manage teams responsible for making updates to policy requirements in accordance with change management and governance processes, as well as in partnership with LOB and Compliance stakeholders.
• Collaborate with LOBs on KYC-related matters, providing credible challenge as the Firm's KYC subject matter expert, particularly regarding the Global KYC Standard.
• Lead the firm's AML and Sanctions Risk Assessment Program, driving transformation initiatives.
• Administer the firm's Customer Escalation Standard and Terminated Party List.
• Coordinate the team's management of Regulatory Exams, Audits, and controls testing.
• Develop and maintain strong partnerships with senior business management and counterparts in Legal, Audit, Control, and Risk.
• Execute existing strategy and develop new strategic initiatives for the team.
• Manage the team's controls framework, including controls outlined within CORE
• Lead, mentor, and develop a team of professionals, promoting a culture of integrity, accountability, and excellence.

Required qualifications, capabilities, and skills

• 10+ years AML/BSA/KYC Compliance or other related experience such as Risk management, Audit or similar Control-related experience that includes policy writing.
• Bachelor's degree.
• Strong understanding of relevant statutory and regulatory AML/KYC requirements globally, with the ability to understand, interpret and apply complex regulatory requirements to business practices.
• Ability to establish credibility, strong partnerships and influence a broad stakeholder group which includes regulators, senior business leaders, control functions, and corporate partners globally.
• Possess strong written and oral executive-level communications skills.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

\n Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.\n
\n
\n
\n
\n
\n Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.\n